Thursday 12 December 2013

Wharton report predicts doom of IT sector by 2033

A yet to be published Wharton study by Colin Ward predicts that by 2033 IT sector will transition to decline phase by 2033. He applied asset pricing to find future valuation of IT sector. His model indicates that growth of IT sector is already in the transition phase and transition to end roughly by 2033. He cliams to "develop a new method that puts structure on financial market data to forecast economic outcomes."
"I apply it to study the IT sector's transition to its long-run share in the US economy, along with its implications for future growth. Future average annual productivity growth is predicted to fall to 52bps from the 87bps recorded over 1974-2012, due to intensifying IT sector competition and decreasing returns to employing IT. My median estimate indicates the transition ends in 2033. I estimate these numbers by building an asset pricing model that endogenously links economy-wide growth to IT sector innovation governed by the sector's market valuation.", He elaborates.
   The paper is accessible at
 https://dl.dropboxusercontent.com/u/11770278/JMP_Ward_ITrevolution.pdf
If you find the paper little too technical and finance-oriented for your interest, there is another way of testing the hypothesis. We could try to extrapolate the future based on the patterns that we see now. The way we see the IT industry today was unimaginable in 1974, though people consider 1974-80 to be the beginning of the growth of the industry. The industry experienced the growth
in massive scale during 1995-1999 and most of that rode on banking industry's fear of Y2K glitch. Once that crest passed, the industry saw first massive slump in 2001. Very few imagined that trough will come so soon after crest, because it was never seen before. Industrial revolution lasted for a long time before people saw the economy decline.
   People accepted dot-com bust to be credible explanation although banking industry's IT budget also showed fast contraction right after year 2000. Traditionally IT consumption always showed sharp increase or decline as an effect of overall economy's growth/collapse.
One must not miss the fact IT needs are not fueled by direct consumption from the consumers [which has direct impact on real-estate, manufacturing, luxury and cosmetics items, electronic equipment etc] but by those industries that serve
the consumers and those industries increased IT budget as a response to threats such as probable banking software malfunction due to Y2000 round up or pressure from business consolidation.Business consolidation happens organically in any industry when growth slows down and large players invest in IT to leverage information availability. Thus a bank upgrades its back-end software and IT hardware as a need to remain competitive [it improves scale of operation, information flow and customer response] when it faces slow growth. Retail
industry upgrades its CRM and analytics software in order to capitalize faster the retained data of its consumer base. Now once they upgrade (spend in IT) their IT setup, next upgrade would happen only if they outgrow their present capacity.
                 There is another dimension to it. Given that the IT providers themselves are coming up with innovations faster that brings down the overall cost of IT in order to remain competitive, the value of IT erodes faster. For example setting up a CRM for a retail chain is lot cheaper today when compared to that a decade back. The solution today is lot more open, agile and powerful compared to what they used to get a decade back.
Compare this with any other Industry e.g. automobile or nuclear reactor. The price of automobile such as Toyota Corolla has consistently gone up over the years and so has the cost of a nuclear reactor. Unfortunately same cannot be said about IT produces.
 Also over the last few years, industries witnessed fast transition from in-house IT setup to outsourced IT setup. Salesforce has consolidated CRM of many of its clients who earlier had their own CRM solutions. Salesforce thus brought down the consolidated IT expenditure of its clients to a fraction of what they used to spend together. And it is clear that this transition is going to be faster in next 10 years as SAAS become mature and more secure. IT budget will shrink sharply once the transition reaches 70-80% of total market. Mainstream industries will not buy IT product, they will simply consume IT as service, just like they consume electricity or water. Net effect? Growth disappears!
Colin's model gives us another tool to reach the same conclusion, albeit with far more analytical rigour.

Thursday 10 October 2013

Male/Female %Male / %Female

More often we are oblivious of the misconception and dogmas we carry around. Alan Turing, the famous computer scientist who formalized the concept of algorithm and broke WWII German code Enigma was incarcerated and cursed to ignominious humiliation for his homosexual affinity by the authority, would have died happy had he not killed himself prematurely. The society that he belonged to, took few more decades to learn and accept that homosexuality is not a social crime. Since that time, science has advanced a lot. Big data analytics with massive computational power enabled the scientist to analyze extremely large demographic  and biological data with spectacular ease. Human Genome along with many other species are decoded entirely. Many of the irregularities which used to be considered as nature's whims earlier, are understood to be simply a statistical norm. How real, for example, is the male/female difference? Do they have completely different design?
When does a foetus become male or female? Medical science tells us that a human embryo starts showing first sign of transformation to boy/girl at around 9th week in the womb. In other words an embryo assumes its sexual orientation quite early in its journey. So, one could safely assume that male/female boundary is quite distinct, right?
Actually no.
We already know that there is a sizable human population who do not abide by this clear boundaries, for whom the boundary is less physical and more social. The data shows  that 1 out of every 1600 newborns are intersexuals and 1 out of every 100 new born is ambiguous w.r.t sex. Calculate the number for present world population and you will appreciate that data better.

Biological evidences aside, how about human mind? Does it have innate male/female traits?
There are popular [and pseudo-scientific] beliefs that male and female differences are irreconcilable. How often have you heard "all men are alike" or "Even God can't read women's mind!"? There are no reasons that millions of copies of 'Men from Mars, Women from Venus' are sold worldwide, right?
Well latest researches indicate otherwise. Neuroscience tells us that male/female is a continuum rather than well-separated set of traits. In this paper [http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3176412/] the author tells us that "For most documented sex differences in the brain, however, and in particular in regions involved in behavior, emotion, and cognition, there is a considerable overlap between the distributions of the two sexes."
It asserts further that, "Current data on the effects of environmental events on brain structure strongly suggest that heterogeneity in the “male/female” type of an individual’s brain characteristics is the rule, rather than the exception. Specifically, prenatal and postnatal manipulations (e.g., exposing dams to stress, maternal separation, rearing conditions, early handling, acute and chronic postnatal stress, prenatal exposure to psychoactive drugs, anesthesia) have been shown in rats to reverse, abolish, create, or exaggerate sex differences in brain characteristics.." The paper concludes therefore that for us, 'different individuals will have different combinations of “male” and “female” brain characteristics'. 

Top graph shows distinct
non-overlap in physical strength
while the bottom graph
shows striking overlap in
psychological trait of
assertiveness[source: Huffington Post]
Another recent research published in Journal of Personality and Social Psychology also tells us that when it comes to psychological traits, there is a whole lot more overlap than there is difference [see the bottom graph in picture]. [source: Huffington Post]. 
Brains, therefore, appear to be neither “male” nor “female,” they are “intersex”.
So next time, you try to blame the other sex, think twice!
And in case you are curious to know what percentage your brain is male/female, try this BBC quiz

Friday 27 September 2013

Sleeponomics

A century ago, Thomas Edison commented, "Sleep is a criminal waste of time and a heritage from our cave days."  Considering in average 1/3 rd of the day one spends in sleep, you would sleep away around 25 years by the time you reach 75. So it does look like that sleep is serious waste of time especially in the present globalized world where business runs 24 hours a day. Many of the techies and IT managers are likely to agree to Mr. Edison at least some time, if not all the time. Especially when the deadline is in the near-horizon, many would wish all the sleep away.
There are also those who boasts of managing life with only a few hours of sleep. I recently met a person, in his forties, recuperating in the neurological ward of Fortis hospital after suffering a mid stroke. He said there are some people whose strength is working for long hours, 14-18 hours to be precise and he considers himself in that category. Question is if  sleep is really wasteful for your well-being or it is necessary for your well-being. If you are intrigued by the question you may as well read till the end.

One article in Nature tells us that "20% of American adults reported being so sleepy during the day that it interferes with their daily activities at least a few days per week, and a frightening 17% reported falling asleep while driving within the last year. The risk of sleep-related accidents is compounded by the fact that people are unable to judge the likelihood that they will fall asleep, and by the related misconception that falling asleep is a slow process. In fact, sleep-deprived people commonly enter so-called 'microsleep' states, where they fall asleep for brief episodes lasting several seconds, during which time they are perceptually 'blind', often unaware that they have fallen asleep.
Accidents aside, one likely consequence of sleep deprivation is memory impairment. It was shown several years ago that a particular type of memory consolidation—improvement after practicing a visual discrimination task—does not occur until many hours after practice has ended. Using cleverly designed sleep deprivation experiments, researchers extend this result by demonstrating an absolute requirement for sleep within 30 hours of training. Importantly, it was the occurrence of sleep and not the simple passage of time that was critical."
There are other researches that tell us that 'within the brain, a whole raft of genes have been shown to be turned on only during sleep, and those genes are associated with restoration and metabolic pathways'. Russel Foster, a neurologists and sleep researcher, explains in a recent TED talk that  it is not just the laying down of memory and recalling it, our ability to come up with novel solutions to complex problems is hugely enhanced by a night of sleep. "In fact, it has been estimated to give us a threefold advantage. Sleeping at night enhances our creativity. And what seems to be going on is that, in the brain, those neural connections that are important, those synaptic connections that are important, are linked and strengthened, while those that are less important tend to fade away and be less important."
In a just published article in Nature, researchers found that "fear extinction may be selectively enhanced during sleep, even without re-exposure to the feared stimulus itself." So sleep is crucial to help you beat your everyday paranoia and other neuroses.
 Orfeu Marcello Buxton, another neurologist told in NYTimes that in his research he found that sleep restriction or disruption increases obesity and diabetes risk, by decreasing insulin secretion, increasing blood glucose levels slowing metabolism (the study is here).
So it is kind of clear that lack of adequate sleep is bad economics for you, not only in long term but also in short term. So much so that there is more than $20 billion business[CNN Money report, 2006] came up to capitalize on the derivative of lack of sleep of high-earning people. In other words you increase your liability manifold compared to what you gain by curtailing your sleep.
But how much sleep is adequate for you?
Dr. Russel Foster tells you that you must listen to your body. If you are feeling irritated, tired or dull in the morning for no reasons, you probably are sleep-deprived and more you continue in that state, more you reduce your mental productivity as well as your overall well-being.

Friday 20 September 2013

US loves GM crops!

If you are living in US, you are most likely consuming GM [Genetically Modified] product, either with your full knowledge or not. As per the US Department of Agriculture, about 90% of all Corns, Soybeans produced in US are GM crops.[ latest report from USDA].
Should you be concerned? Well, there is a good number of those who believe you should be. Here is one article that warns that viral genes in GM crops are likely to promote diseases. There are many other reports that warn you about serious pitfalls of consuming GM crops. Fact is we still do not have enough data to know for sure how genetically modified strains interact with our genes. With less convincing studies that prove otherwise, you are more likely taking a path that is going to impact all your future generations, genetically. At present GM production address two different problems that farmers face: 1. insect resistance and 2. large scale crop epidemic resistance more famously known as Herbicide-tolerance. But there is a large-population who are extremely wary of the long-term effects of these genetic modifications. After all, human have many genes in common with the plants that are being genetically modified and we do not know how the modified genes will impact continuous genetic variations happening in human cells.
    Perhaps you want to know how other countries are dealing with GM crops. Unlike in US, Monsanto, the largest GM crops producer has taken decision to not pursue with producing GM crops in Europe [reports Telegraph, UK]. Fact is European Regulatory Authorities have been slow in providing approval to GM products. Perhaps they have taken cognizance to rising public opinion against GM crops in Europe. Public resistance to GM crops are also quite visible in India [GM brinjal was banned in India]. But somehow US appears to be unaffected by all these commotions. Surely the decision makers think GM crops are good for US. Some would argue that US traditionally favours new technological advancement and GM after all is new technology. But skeptics are not so sure if it is love for technology or love for dollars! Lot of dollars are already spent in US. Huge corporate investments are made in US. Many argue that corporate lobbyists are actively promoting GM everywhere to ensure that investment is protected.
This article provides an account of the money being spent in lobbying in US for GM crops.There are many other reports that claim that GM crops are aggressively being promoted in African and other countries. For instance, this Reuters report claims that U.S. tax dollars promote Monsanto's GMO crops overseas. Ghana apparently accuses US for pushing GM crops to their land, as per the recent report from The Guardian.
There is little doubt that however vocal the opposition/activism against GM be, GM is going to stay here and that is all the more reason for you to be aware of the state of the affair so that you can choose what is right for you.
This article below provides detailed account of GM crops in the context of India for those who like to explore more.

GM crops-Part 1: The truth about genetically modified foods
GM crops-Part2: The myth about food security
GM crops-Part3: The economics of genetically modified food

Wednesday 4 September 2013

Finally, Nokia and Elop story reached logical end

Two and half years ago, when Stephen Elop was brought in to lead Nokia, many asked the question openly if Elop was the trojan horse for Microsoft. Though Elop publicly denied that charge at that time, Nokia's journey for last two and half years with him at the helm, has however reached the conclusion that many feared with announcement that Microsoft is buying Nokia mobile business at $7.2 billion and Stephen Elop returning to Microsoft. With Steve Ballmer's announcement of retirement, people are making simple arithmetic with Stephen Elop. We, humans, are good in drawing sweeping conclusion based on only 2-3 data points and this is also no exception to that rule. Truth, as often is found to lie somewhere in between.
The legacy of Elop in Nokia is hardly anything to be jealous about. Since he came on board, Nokia's valuation came down by 85%, the market space where Nokia was world leader, saw Nokia receding ground to Samsung and other OEMs. The smartphone space which was the key element driving Nokia to cannibalize Symbiosis and embrace Windows OS, decidedly went with Apple's iOS and Google's Android. Now did anyone know for sure that these were going to happen when Elop came on board?
Social psychologists use the term Fundamental Attribution Error to our natural bias to attribute personal disposition instead of situational artifacts as a cause of certain eventuality. We feel higher satisfaction if we can find someone to hold responsible for an event that we do not like. So we feel doubly eager to attribute Nokia's ill-fate to Elop. Psychologists also tell us that that bias changes when one is involved and is answerable for the course of event. In the scenario where the person is involved, it is often observed that he/she attributes the cause of events to the situational changes instead of his/her own decisions. That means, Stephen Elop will attribute the cause of the present state of Nokia to the changing situations!
Rational minds would ask, "Was the decision taken only by Elop? Would Nokia board agree to allow Elop to take the decision if they knew they had better alternatives [other than going windows way] two and half years back?"
 Given that the board members had access to all the information that Elop had, it is reasonable to assume that each member individually vetted all the different options in their personal capacity before agreeing to Elop's solution. What Elop most likely have done at that time is that he influenced these members in evaluating the potentials and risks that each option provided. He might have been successful in creating fear for future failure in sticking to existing course. He might have projected the value of Windows and Microsoft alliance much higher than it actually was. But ownership of the course steering lies with all the executive members of Nokia board.
Once the decision was taken, it was clear which path Nokia is heading. Mounting accumulated losses, market pressure, competition from Apple, Samsung and other Android-based smartphone OEMs took Nokia further away from its root and towards further grip of Microsoft.
But did Elop think that bringing Nokia mobile to Microsoft could make him a strong candidate for Ballmer's successor? Even if he did, how much could he bet that course of events will take the shape the way it happened when he took the plunge 2.5 years back? Nobody realistically could be sure. At most, he could do is play his cards the way he played and hope things will eventually take him to the coveted post that he might have been eying for.
Now how does this change for Microsoft? Would this bring the hardware success that eluded Microsoft and Ballmer all along? Well, fact is Nokia Lumia series with windows 8 has become a success. It is capturing market quite fast, providing a credible alternative to Android based smartphones, even at lower cost point. Merger in fact positions Lumia at stronger ground with control on both smartphone hardware and OS. It will give Lumia leverage to bring price of smartphone further down and present a credible competition to Android-based low cost phones in all emerging markets where the real smartphone battle has to be fought and won.
It will also help Microsoft to boost its advertising business where the battle with Google is being fought, by making advertisement more personalized for the users by integrating smartphone's on-device data with skydrive [Microsoft Cloud] and Outlook [Microsoft email]. But for this to work, Microsoft's existing strong culture of internal competition [and therefore wastage of creative bandwidth in political rivalry] must change and find a way to work like collaborative set of engineering/business functions. Lumia hardware engineering must be allowed to function independently of Windows software division for them to build on each other's strength. But if this strategy succeeds, Microsoft will have evolved itself for the new generation of users and move to a new position of strength.
So, good luck to Mr. Elop and RIP Nokia mobile [that's a bit hurtful for someone who always used Nokia handsets]!
The next news to watch is who is going to buy Blackberry/RIM!

Thursday 22 August 2013

India in a self-engineered financial crisis?

India's financial woes are rapidly approaching the critical stage. The rupee has depreciated by 44% in the past two years and hit a record low against the US dollar on Monday. The stock market is plunging, bond yields are nudging 10% and capital is flooding out of the country."
At the time of writing Rupee breached 64.5/$
Yesterday, Ruchir Sharma along-with Dr. Pranay Roy and Arun Shouri dissected Indian economy in a talk show in NDTV's news channel. Ruchir and his team at Morgan stanley put together few charts to show where India stands today. I have extracted the data from video and

FDI flow shrunk to half in 5 years. Official data
can be found here
While Forex Reserve stagnated, CAD ballooned.
FM said that CAD will be contained to $70bn

ballooning short-term debt a disturbing aspect
put them in charts here. Since, May, 2013, FII are pulling money from both equity and bond market. Ruchir's chart showed that FII drew out around $12 billion since May, $2 billion from equity and $10 billion from debt. The tipping point as everyone seem to be pointing to is Ben Bernanke's announcement about "tapering" Quantitative Easing which in plain word means, from September, US will slowly reduce pumping money in the market in response to US financial recovery. As soon as the announcement came, foreign money [not locked in capital investment] started moving back to US putting huge pressure on Indian currency. But the fact is Indian currency is  losing ground since last year, may not be as fast as it is losing between May and August. Indian Government did not appear to figure out the right move for the whole of the last year barring usual discourse of "Fundamentals are Strong". As GDP slowed, Current Account Deficit and fiscal deficit both ballooned while foreign exchange reserve started coming down slowly.
India did really bad compared to other EE
Contrast this with China which is still an export-surplus economy and still growing faster than India. While India's financial policies are tentative at best, China maintains firm grip on the value of Yuan. Ruchir showed that top 10 Indian companies have expanded their debt 6 times. The direct effect from that is, as he pointed out, some of the companies do not have enough cash flow to take care of interest payment. It is interesting to note that these corporate debtors have taken loans mostly from Indian banks and as an effect, banks' Non-Performing Assets have expanded a lot. CBI director made a statement yesterday that they are investigating NPA with various banks and asked
Indian Companies are adding their share of debt
respective CVOs [Chief Vigilance Officers] to assist them with the data. So why are these relevant? Well that is the point Ruchir is making. He is saying India is actually in financial crisis and a large part of that has to be attributed to ill-decisions or confusing financial policies that Government owns. In other words, this crisis rather than an effect of global slow-down, is largely self-engineered.
You can watch the video here

What Ruchir explained in the hour-long session is summarized by Larry quite well. He wrote, "In a sense, this is a classic case of deja vu, a revisiting of the Asian crisis of 1997-98 that acted as an unheeded warning sign of what was in store for the global economy a decade later. An emerging economy exhibiting strong growth attracts the attention of foreign investors. Inward investment comes in together with hot money flows that circumvent capital controls. Capital inflows push up the exchange rate, making imports cheaper and exports dearer.
Widening FD and CAD signal the crisis
The trade deficit balloons, growth slows, deep-seated structural flaws become more prominent and the hot money leaves."
How does India get out of this mess? Well, here things become less convincing. Investor's confidence has to be reinstated and that Bloomberg suggests, can only happen after the election! CAD has to be brought down to manageable 2% of GDP but that requires cutting down subsidies to corporates and energy prices and probably in food subsidies too. That is not going to happen before next election. Forex reserve may not be enough if the rupee continues its downward journey and India may have to go back to IMF again.
         Now one thing we must remember is that Economics as an applied body of knowledge is not an exact science, neither the economists can claim to accurately predict future given a circumstance. Things are messy because there are many competing interests and themes that are involved when one talks about country's economy. Dynamics between these competing chain of events are never clearly understood. So it become news when a prediction actually turns out to be true. Success of prediction is an exception rather than a rule, here. So, India's economy can collapse and go back by 5 years or circumstances may change and that could propel India to adopt right path. Indian FM spoke this afternoon and told that structural changes are being undertaken by the Govt. He assured that CAD and FD will be contained and growth will start by next quarter. While the market believes in his intent, it is not sure how those will be done and till people see any tangible results from Govt. policy changes, market sentiments are likely to remain the same and rupee will continue with its down-slide.
Either way, we have little options other than preparing ourselves for another gloomy decade of Indian economy. Journey will not be easy, weak economy opens political fissures, slows down country's growth, expands the rich-poor divide more, which in turn can lead to more social violence. But the silverline is that India has gone through worse phases in past. As one retired DRDO scientist told me once, fact that India still continues to exist as a country and a nation even after all the misadventures of its political masters and bureaucratic misdirections from its executives, proves beyond doubt [to him] that India is a holy land!
So let's hope that holiness of India will help us to sail through this time.

Wednesday 21 August 2013

New Frontier of Marketing: Leveraging your emotional vulnerability

For last two years, I have been writing about this in this blog in different posts. The web has changed the world permanently and irrevocably. A large chunk of world population literally live inside the web. New generations will never know what it used to mean to live in analogue not-always-connected world. Thanks to myriad digital contraptions that you carry all the time, your location trail is available to anyone who is interested. New tools are continuously being developed that enhance the depth and breadth of the information trail that you leave behind in the web. But you already know that! You buy more powerful, more sophisticated smartphones, tablets which provide you faster apps to post your photos and videos, chat with your friends, 'like' posts and comment on the posts in real time while on move. They make your web-presence lot more richer, more lively. You want people to know and feel the length and breadth of your persona. At both conscious and unconscious level, web is your new sense organ, it breaks the local limits of your sense experiences and makes you expressions available across the web for others to notice.. Noticed, they definitely are but probably not the way you thought. We all like to believe that each of us has his/her own unique persona with his/her own evolved way that arms him/her to deal with reality in a manner that is different from other. So, even though we know that advertisers and product marketeers are targeting us to sell their stuff, we think that we know how to manage them, how not to let them intrude into our emotional space, how not to let them influence our decision making..But do we?
  There are experiments made and being made that try to find out how far your emotional irrationality is unpredictable. And do not be alarmed. Most of the researches overwhelmingly conclude that your emotions are predictable, however irrational they are! You panic when situations are presented that unsettle you, like everyone does; You feel vulnerable when you face unfavourable situations, like others do irrespective of where you live or which language you speak. You react, when you feel violated, belittled, like others do. You believe however ludicrous the content appears to be, when the same content is fed continuously to you through all your trusted information channels.
Now to be able to reliably guess your emotional state, one needs histories of situations and your reactions to them. I am sure you would agree that those who you consider closest to you, are closest because you think they understand you i.e. they know your emotional topography; what you like, what your soft spots are, how you react in a given scenario. And they sure do, otherwise, why would you confide them in?  Why would you reach out to them when you are disturbed, when you feel emotionally vulnerable? And they know you because you have let them know the trail of emotions and situation that you have gone through. In the new scheme of things, more you lose physical human touch, more you lay bare your emotions in the social portals, in your chats. And with the power, sophistication and reach of the analytics engines that present marketing world has at its disposal, those emotional signatures of yours are computable and usable in real time. After a heated argument with your spouse, when you are feeling particularly low and probably are looking for bear to cool you off, you are likely to welcome a pop-up ad that tells you about a new waterhole at just 1 km distance. Or if a sudden change of events at the stock market has made you feel particularly shaken financially, and you have a payment date nearby, how would you react to a call from bank offering some mortgage offer specifically customized for you? These, you probably would think benign. But how would you react when you learn that your kids are also being subjected to this type of massive, focused advertising manipulations? And they will not be limited only to product marketing, these tools can and will be used for mass opinion engineering. The Extreme the views are, the more pitched and intense would be the manipulation. Who draws the ethical boundary? Who monitors whether that boundary is being respected?
        Welcome to the world of new age marketing manipulation! You just cannot run away from this new reality of personalized advertizing and campaigning. Typically, a country would have legal framework to protect its citizen from this type of manipulative assaults but in this case, technology developed faster than the laws governing the advertising Industry. Which means you have no laws to protect yourself or your kids from advertisers to use your online /on-device data in order to present you their product/solution when you cannot refuse. There is no law to stop the advertisers/online campaigners use your personal data to get the result that they want. I saw a recent study report, by M. Ryan Calo from Washington University, that highlights the incompleteness/inadequacies of existing consumer protection laws.
He observes, "Today’s firms fastidiously study consumers and, increasingly, personalize every aspect of their experience. They can also reach consumers anytime and anywhere, rather than waiting for the consumer to approach the marketplace. These and related trends mean that firms can not only take advantage of a general understanding of cognitive limitations, but can uncover and even trigger consumer frailty at an individual level.
A new theory of digital market manipulation reveals the limits of consumer protection law and exposes concrete economic and privacy harms that regulators will be hard-pressed to ignore."
I definitely would urge everyone to read his report which is available at http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2309703. But more importantly, we should actively participate in public discussions so that fast erosion of private space be arrested now with strengthened legal definition of digital market/campaign manipulation.

Tuesday 30 April 2013

Smartphone beyond 2013

If you are checking this blog for some time, I would guess that you are aware of tremendous growth of smartphone as a market segment and probably are curious like me about what the future holds for this nice little device that have become indispensable part of our daily existence. I would bet that there are many among us who almost wear the device 24x7, well may be I should exclude the time when we sleep. The point is remaining connected all the time has become a necessary aspect of our life so much so, many would feel extreme mental trauma at the mere thought of losing the device. For handset vendors this is a place that anyone would dream to be in.
Monthly smartphone OS market-share chart: source comScore research
Billions of customers, Trillions of opportunities to know the users and create avenues to make money. Apple showed the way to others about how to create revenue opportunities by not only selling device but from everyday use of the phone. Google and Microsoft are in the race now. At present device selling earns most revenue for Apple but eventually as the evolution of device reaches mature stage, it will be the apps and other cloud services that Apple provide that become larger revenue avenue for Apple. Google and Microsoft are preparing themselves for those days and chances are high that Google and Microsoft's revenue share will be higher than Apple's, since there will be more smartphones that will use Android [and Windows likely] than iOS. For a quick reference on relative market growth so far for smartphone OS like Android, iOS, Windows, see the latest chart from comScore.

Does this mean that future innovations in smartphones are going to to be driven by OS vendors?

To answer the question, let us look at Nokia's published mobile strategy after their OS strategy shifted to Windows OS. It says clearly that while Nokia will depend on Microsoft for OS, Nokia's R&D will focus more on Services (Cloud-aware Apps development) and Mobile Phone hardware platform to deliver an enriching experience to the users. The strategy is somewhat similar to what Samsung is following of late, though Samsung is focusing more on phone platform at present. In fact Nokia ans Samsung are telling us that the hardware platform is going to dominate the innovation space for smartphone in the near future. We will see, faster and more powerful processor [Qualcomm's 1 GHz snapdragon processor already found popularity], powerful graphics processors, sleek form factor, brighter and sharper display, flexible touch screen, sharper camera, faster data with LTE and next-generation Wi-Fi, more sensors to gather data about user's surrounding and emotional presence. Though there will not be perpetual energy source, battery life between two recharges will increase 10 times in next couple of years given that two large market segments viz automobile and smartphone/tablets are pushing the battery technology for faster innovation.
Google Glas
But real winners will be those who will combine all these components into an encompassing whole delivering an experience so rich that users will identify herself/himself with the phone. Wearable phones may be more available with the advent of Google Glass but some believe that differentiating smartphone innovations are going to be more service-oriented after the initial phase. Quoting CNET, Mark Rolston, the creative director for Frog Design, thinks that smartphones are just about out of evolutionary advances. Sure, form factors and materials might alter as manufacturers grasp for differentiating design, but in terms of innovative leaps, Rolston says, "we're at the end of gross innovation for smartphones." CNET observes, Rolston and other future thinkers who study the mobile space conclude, smartphones will become increasingly impactful in interacting with our surrounding world, but more as one smaller piece of a much large, interconnected puzzle abuzz with data transfer and information.Your activity will be captured and analyzed from second to second. Relevant information will be distilled by powerful analytics engine running on compute cloud and feed it back to your phone which will guide you in dealing with your surroundings in real-time basis. Gaming for example, definitely will be lot more richer and many of your usual chores of the day will be gamified. Gamification deals about changing a certain experience in a way that is more fun, more entertaining for the users. If you are marathon enthusiast, a typical gaming app will track your progress, provide real-time feedback, feed you about marathon events in your locality, help you to define targets and guide you progress towards them, help you to identify your competitions and show you in real-time how well or badly you are faring against them. The idea is to help you live in your personalized world as much as possible and future smartphone/tablets would be the gadgets to deliver that experience.

Further Clicks: 

Stuff Article: http://www.stuff.tv/news/phone/imho/this-is-the-smartphone-of-the-future
Concept phone: http://itechfuture.com/concept-of-a-smartphone-morephone/
CNET news article: http://www.cnet.com/8301-17918_1-57578982-85/smartphone-innovation-where-were-going-next-smartphones-unlocked/
Google glass page at Google+: https://plus.google.com/+projectglass/posts 

Friday 19 April 2013

Accelerating 4G

Months ago, I conjectured that given the growth 4G technology and slow customer adoption of 3G, India may jump to 4G sooner. While Indian operators are slowly ramping up their 4G network deployment, 4G is not likely to see strong growth before 2014. But showing all signs that 4G is gaining strength faster, Verizon reported that they are banking on 4G data growth to fuel their revenue growth in a saturated subscriber-base of US.
In its recently published report, Verizon said that almost 50% of its all present data traffic is on its 4G LTE services, covering more than 260 million Americans. Verizon also said that it now had a total of 21.6 million LTE-enabled devices on its network, a rise of 23.3% on last year.
That shows clear sign of 4G acceleration. However it does not tell us whether that growth is happening at the cost of Wi-Fi or CDMA/3G. In US, Wi-Fi is more ubiquitous compared to other developed countries. So data growth could be at the expense of CDMA/3G or it could be simply complementing Wi-Fi hotspots. However from its report, it appears that Verizon is converting its CDMA data connections to LTE. Verizon may start supporting voLTE this year. That would initiate complete switchover to 4G for its subscribers. AT&T and Sprint are not too far behind. Both have already started 4G data service and fast expanding 4G coverage in more US cities [ source: techradar].
Europe's scenario is little complex with each country at different phase of 3G/4G adoption. Telecoms.com lists plan from various networks in Europe for launching 4G service. Europe's recessive economic condiiton has slowed down 4G adoption a little. The question whether it is more profitable to continue with 3G or it makes better economic sense to transition to 4G, is going to linger with European operators this year.  A recent study from Arthur D. Little and BNP Paribas seems to warn that European operators with present inclination to keep 3G and LTE data tariff same, may not see growth in next 3 years. Now if the operators increase LTE tariff, it is bound to have a slow-down on overall adoption rate of LTE in Europe. Since Economics always has the upper hand, European operators may focus on near-term profitability and instead of committing a full-scale overhaul from 3G to 4G, they most likely will take a staggered approach.
 Japan on the other hand has traditionally been first-adopter in wireless telecom space. DoCoMo launched its 3G network in Japan when 3GPP were still debating about the 3G standard. In fact 3G proliferated lot faster in Japan compared to any other developed country. So to understand whether 4G is really being considered as replacement for 3G, we need to look at Japan. 
In a clear signal that Japan may transition to 4G sooner than anticipated, CN reports that 
 • Japan’s total mobile infrastructure (2G, 3G, 4G) market surged 78% in 2012, to $3.9 billion, owing to a strong LTE push fueled by NTT DOCOMO, KDDI, and SoftBank Mobile and
3G declined 11% in Japan in 2012

"LTE revenue in Japan soared 188% and will keep its momentum this year, driven by accelerated rollouts and the increasing willingness of service providers to shut down 3G,” notes Stéphane Téral, principal analyst for mobile infrastructure and carrier economics at Infonetics Research.

ABIresearch, another reputed research firm, projected LTE data traffic to grow by 200% this year. "4G LTE traffic is accelerating, with a growth rate of 207% in 2013 compared to 99% for 3G traffic.", it said. In India. Reliance announced yesterday that it received Govt''s permission to start testing of its LTE network including voLTE service.  And if one has to go by the local buzz, Airtel and Vodaphone are planning full voLTE launch by early next year.

So it looks like that US and Japan are going to see strong wireless data growth over LTE this year. Europe will see slow transition from 3G to 4G. China and India will most likely see comprehensive data and voice growth over LTE by early 2014.

Monday 15 April 2013

How India influences mobile handset innovation

Innovation in any Industry needs three crucial elements, buyers' support, Industry growth and competition. If buyers do not show interest in new products, innovation loses its spirit. Market growth is the necessary incentive for Industry to bring new products. Competition is the guiding force that shapes up the Innovation for the new products. 
From another perspective, Innovation takes the industry to future and future must be enticing enough so that players from present try their best to adopt innovation to move to future. Apple saw the future of it when it took up the job to innovate for a smartphone. The future where people crave to have an Apple smartphone was very enticing for Apple to invest in smartphone development back in 2003.
   Indian market at present brings certain crucial elements which are truly enticing for the handset innovators, looking at future growth.
First, Indian market brings world's second largest mobile user base. As per the recently published data, India has around 700 million active customers, more than double the US mobile user-base with a population penetration of around 6%.  The chart below from Mobithinking provides a good comparativee view of the top 5 mobile markets.
Table 1: The 100 million club: the top 10 mobile markets by number of subscriptions
Country Mobile subscriptions
in millions
Population
in millions
(source: World bank)
% of population 3G/4G subscriptn
in millions
% of popu-
lation
Sources
(subs; 3G subs)
Last update
World 5,981 6,973.7 85.8% 1,593.9 23% ITU
Informa WCIS
End 2011
Dec 2012
China 1,091.9 1,344.1 81.2% 212 15.8% China Mobile;
China Unicom;
China Telecom
Nov 2012
India Active: 699; total: 906.6 1241 73.1% 70.6 6% TRAI
Informa WCIS
September 2012
Dec 2012
United States 321.7 311.6 103.3% 256.0 81% CTIA
Informa WCIS
June 2012
Dec 2012
Indonesia 260 242.3 107.3% 47.6 19% BuddeComm
Informa WCIS
May 2012
Dec 2012
Brazil 259.3 196.7 131.8% 65.5 33.3% Anatel/Teleco
Anatel/Teleco
Oct 2012

Mobithinking also tells us that globally smartphone and tablet shipment are expected to grow between 2012 and 2016 while sells for other types of mobile devices will decrease. Broad categories (of phones) that are being used here are are smartphones, tablets [top tier] and feature phones [tier 2].  As per their collated data, there were 1.7 billion mobile phones sold in 2012, which was similar to the number sold in 2011.  Most of the analysts pegged Year over-year growth at around 1.2-1.9%, which is construed to be flat-growth. However, segment-wise growth may vary considerably.
As per Mobithinking, around 59 percent of handsets sold in 2012 were feature-phones. In other words feature-phones took the top-spot in terms of number of units sold. 
Let us now look at data for Indian market, Cyber Media Research reports in CY 2012, March 2013 release that India registered 221.6 million mobile handset shipments for CY (January-December) 2012 which is around 20.8% Y-oY growth. Their chart below shows that feature-phones sold most. So Indian market is no exception to global trend.
Smartphones sold lot less compared to feature phones but the important part is that it is the fastest growing segment, with a whopping 36% Y-o-Y growth. Smartphone sells are projected to grow at the cost of featurephone segment in next few years.


Table 2. India Mobile Handsets Market: CY 2012 versus CY 2011 (in terms of unit shipments)
Form Factor
Shipments
(CY 2011)
Shipments
(CY 2012)
Year-on-Year Growth, CY 2012 over CY 2011 (%)
Half Year-on-Half Year Growth, 2H 2012 over 1H 2012 (%)
Mobile Handsets
183.4
221.6
20.8%
16.4%
Featurephones
172.2
206.4
19.9%
11.3%
Smartphones
11.2
15.2
35.7%
75.2%
Source: CMR’s India Mobile Handsets Market Review, CY 2012, March 2013 release

 

Top  3 Mobile Handset vendors

Top 3-5 players in most Industry define the trend. However in handset market the top -5 list is not a very stable list. Table -3 is a chart from Gartner and it illustrates some interesting points. It shows that except Apple and Samsung all vendors in fact lost their market share last year. It also shows that Blackberry/RIM and Sony did not figure in top-5 list. Another interesting point to note is that three out of top-5 spots are taken by Asian vendors [Samsung and LG are Korean vendors while ZTE is Chinese].

Table 3: Top Five Mobile Phone Vendors Globally, Shipments, and Market Share Calendar Year 2012 (Units in Millions)

Vendor
2012 Unit Shipments
2012 Market Share
2011 Unit

Shipments
2011 Market Share
Year-over-Year Change
1. Samsung
406.0
23.4%
330.9
19.3%
22.7%
2. Nokia
335.6
19.3%
416.9
24.3%
-19.5%
3. Apple
135.9
7.8%
93.1
5.4%
46.0%
4. ZTE
65.0
3.7%
69.5
4.1%
-6.5%
5. LG
55.9
3.2%
88.1
5.1%
-36.5%
Others
737.5
42.6%
716.8
41.8%
2.9%
Total
1735.9
100.0%
1715.3
100.0%
1.2%
Source: IDC Worldwide Mobile Phone Tracker, January 24, 2013

  Now let's look at the Indian market. As per the Cyber Media Research, the top 3 vendors are:

Table 4. India Mobile Handsets Market: Leading Players, CY 2012 (% of unit shipments)
Player
Rank – Overall
Share – Overall
(% of unit shipments)
Rank – Featurephones segment
Share – Featurephones segment
(% of unit shipments of featurephones)
Nokia
#1
21.8%
#1
22.5%
Samsung
#2
13.7%
#2
11.5%
Micromax
#3
6.6%
#3
6.5%
Source: CMR’s India Mobile Handsets Market Review, CY 2012, March 2013 release

A curious addition to the above list is Micromax, an Indian vendor. I don't know why but they did not publish top-5 list but if they did, I suspect Karbonn, another Indian player would figure in the list. It is important to note that all the internationally well-known vendors like Apple, Sony, LG, HTC, Blackberry/RIM also operate in Indian market beside Nokia and Samsung but except Nokia, Samsung, Sony and LG, most have their participation limited in Smartphone category. As far as featurephones are concerned, Nokia traditionally had huge presence with almost 70-80% market share in India. They lost shares of the market to Samsung largely but also to Micromax, Karbonn and other small players in India.  This page provides a quite comprehensive list of Indian brands in the handset market.

Influence on handset innovations

Commenting on the results, Faisal Kawoosa, Lead Analyst, CMR Telecoms Practice said, “Although we see a huge market ‘hype’ around smartphones, the fact remains that the India Mobile
source: Business Today
Handsets market is still dominated by shipments of feature-phones. On the other hand smartphone shipments are growing fast. This indicates India is still a ‘new phone’ market, where feature-phones contribute to the bulk of shipments compared to replacements or upgrades.”
“This propensity on the part of Indian subscribers of mobile telephony services to purchase large numbers of feature-phones has paved the way for the establishment of Indian brands, which are largely focused on this segment.” Some interesting features that these phones provide but generally are not available in established brands are, support for multiple SIMs in single handset, powerful speakers and strong LED that can double up as torch in night.
One should not forget that none of the Indian vendors have manufacturing base in India. Here innovation to a large extent is about identifying the market segment, finding the right source of unbranded phones, packaging and creating a light-weight distribution network. One of the important USP of these handset vendors is cost-advantage. They provide similar set of features available in top-branded phones at almost 5 times cheaper price. Their margins are lower but they compensate that with high volume of sales. The fact that most of the Indian vendors source their phones from China, Taiwan or in Indonesia, is an indicator how thread-bare is their operational cost.

Buyer pressure, thus, has created a large innovation opportunity for low-cost feature phones and smartphones. Top vendors like Samsung and Nokia recognized the opportunity quite correctly and brought many low-cost feature-phones in the market in last two years. In other words they have decided to compete with small brands and unbranded mobile sets in India
This is a very important change in business strategy from what they follow in developed countries. They took this path because they very well know that these low-cost vendors once successful in feature-phones will eventually attack them in the higher-price smartphone segments. Unless they learn to compete at the low-cost segment, they stand to lose the entire segments.
The question is how does it influence global handset innovation. Innovation has primarily two enduring impacts: 1. it helps industry find technology alternatives that are more viable to the Industry and 2. it also pushes the overall cost of development for a product on a downward slope. 
Once the likes of Nokia and Samsung figure a way to bring down cost to remain competitive in Indian market, they will apply the learning to bring down their cost of development for higher-end products e.g. Smartphones too. First effect will be higher profit margin for higher-end products but in the long run it will bring down average cost of smartphones due to competition between themselves.
At present highest end smartphones like Blackberry Z10, Sony experia's latest model Z, Apple iPhone 5, Samsung Galaxy Note II, Nokia's most powerful Lumia model cost between Rs 34,000 - 44,000 [Blackberry Z10 costs Rs 43,000], in India. These price in absolute terms are way too high compared to US or European market. Undoubtedly this has created a space and an opportunity for innovation, for cheaper smartphones here.
Chinese manufacturers, recognizing the opportunity have formally created a consortium which will operate in the Indian market directly and help the Chinese manufacturers establish their brand-names in India. The Hindu on reports, "A consortium of Chinese mobile makers are planning a quiet entry into India with the help of a start-up, which would set up over 200 sales and service centres for nearly 50 different manufacturers. The start-up, a company called AndroidGuruz, plans to set up sales and experience zones, giving the Chinese companies a foothold into the Indian market." 
 After the Chinese consortium finds a foothold here, they will force all these players into a price-war. But I would argue that intense competition will eventually make Nokia and Samsung the winners globally since the feature-phone experience would have taught them the tricks of cost-leadership and with their larger scale of operation, they would make the last call, unless of course, Mr. Elop decides to be adventurous again!

Report Sources  for further digging

Cyber media research report [http://cmrindia.com/more-than-221-million-mobile-handsets-shipped-in-india-during-cy-2012-a-y-o-y-growth-of-20-8-nokia-retains-overall-leadership/]

IDC report [http://www.idc.com/getdoc.jsp?containerId=prUS23916413#.UWqx_6ODmSp]

Mobithinking Report [http://mobithinking.com/mobile-marketing-tools/latest-mobile-stats/a]

 Indian brands in handset market: [http://www.knowyourmobile.in/products/2315/top-10-desi-mobile-phones]

Business Today article: Top Indian handset makers changing tack to take on MNCs [http://businesstoday.intoday.in/story/top-indian-handset-makers-changing-tack-to-take-on-mncs/1/193224.html]

Wednesday 6 March 2013

4G phones in India

As Indian operators are slowly but surely laying out 4G network, they face one specific challenge which we identified earlier. There are few 4G [LTE-TDD] based phones in the market. Most of the western phone vendors have started supporting LTE-FDD looking at European and US market. Indian operators like Reliance and Airtel realized that unlike GSM and 3G phones, they cannot depend on the market for the supply of 4G phones. They have to provide their consumers 4G phone that will work with their 4G network and that too at affordable cost. So, each operator is tying up with specific phone vendors to provide 4G phone for their consumers and predictably all the phone vendors that are being tied up, so far, are Asian. While Airtel tied up with ZTE and Huawei earlier, Reliance is tying up with Samsung to provide the 4G phones for its consumers. Mukesh Ambani's RIL announced today that it tied up with Samsung to bring branded 4G phones at Rs 5500. Albeit none of these phones support VoLTE [please check my previous post for more details on VoLTE] as yet.
ZTE's android based 4G phone. specs here
It is interesting that while western phone makers are lethargic to bring out LTE-TDD phones, all Asian phone makers are scampering to launch more 4G phones this year.
Last week in Mobile World Congress, China Mobile showcased 4 LTE-TDD phones, from brands such as HTC, LG, Huawei and ZTE[news report]
We should expect more announcement on 4G phones and deployment in the upcoming 4G World conference in India, scheduled on April at Gurgaon. You can check their website for more updates at http://www.4gworldindia.com/
Incidentally Videocon took a different path for 4G. While big operators in India picked up Chinese vendors for Equipment, Videocon tied up with Nokia Siemens for 4G-based broadband. "We intend to engage Nokia Siemens Networks as our Technology partner for our 4G network roll-out in the country Videocon Mobile Services Director and CEO Arvind Bali said in a statement. He said that going forward, the company will look to provide data service (internet) experience including Video Chat, Mobile TV, HD (high definition) TV content, digital video broadcasting etc,over its 4G network. [news report]

Thursday 28 February 2013

Nokia and Huawei in Mobile World Congress

Mobile World Congress, being held in Barcelona from 24th Feb till today [check this page for the latest report from BBC], is decidedly one of the most prestigious and sought after annual congregation for both technologists and Industrialists across the world. Every leading vendor brings its latest inventions here be it a technology proof or a product, to make its presence known to the world. While there were different themes, I was particularly interested in how the leading vendors are positioning their products in respect to LTE (4G) and more curiously how they factor emerging markets like India and China in their strategy. 
As for LTE adoption is concerned, MWC, 2013 has very little to showcase. LTE still is a high-speed data service for the most handset vendors. I instead tried to find what Nokia people are talking about.
Nokia, as always, an interesting component in cellular wireless Industry.  Not the least because of the way it brought itself down from its unique leadership position in the worldwide handset market with windows strategy. In the changed market scenario, when most of its competitors from GSM days [before 3G], like Motorola, Sony-Ericsson have given up the race for the leading handset makers, Nokia still is trying its best to remain relevant. As per the recent survey, the top two positions in the handset vendors table are well-secured by Apple and Samsung. The top two OS in the race for smartphone OS are clearly Android and iOS. The dominance of Android and iOS is so overwhelming [check Apple and Google duopoly] that Blackberry positions itself aspiring for No.3 positions [CEO Thorsten Heins famously told reporters at the company's BlackBerry Jam developer event that BlackBerry 10 has a "clear shot at being the Number three platform in the market."- source: Neowin.]. Nokia's Windows-phone strategy is at best a limping response to the challenge, albeit slowly pulling some revenues for Nokia.
 So I was curious what Mr. Elop would say in the MWC. Mr. Elop predictably sounded both ambitious and optimistic in numbers of interviews with virtually all media representatives in MWC. You can watch him below in the Bloomberg interview [courtesy Bloomberg
Mr. Elop thinks Lumia strategy has started to pay dividends and his winning strategy is to make Lumia platform accessible to low-cost mobile market such as India. He appears to have claimed that Nokia  would be the first in the market to make advanced features, that are only available in high-end smartphones, also available for cost-conscious customers. He mentioned about Nokia's Asha series of phone in India in one such interview.      
 Anyone who has been following the industry may beg to disagree with him. Fact is it was Samsung who first adopted the strategy of creating one platform for all its phones and tablets and then executed it to finesse. Once Samsung Galaxy proven itself as a good competition for high-end smartphone and tablet segment, Samsung aggressively pursued cost-conscious market by launching numbers of low-end galaxy-based phones, delivering popular features like wireless LAN, Facebook app, dual-SIM, touch phone to multitudes of India at affordable price [Trust me Samsung did not pay me to write this!]. Nokia's Asha was at best a delayed response to Samsung. The question is whether same strategy with Lumia will deliver bigger success for Nokia. There is no doubt that notwithstanding the loss of reputation of Nokia as the most sturdy phone maker in last two years, Nokia still is a force in the Indian handset market.
Huawei Ascend P2: courtesy PC Advisor
  I, however, was particularly intrigued the way Huawei has been slowly becoming a serious brand in the handset market and cranking up newer products. In fact Huawei claimed to have brought out world's fastest smartphone with the launch of Ascend P2 which is its latest LTE-based Android smartphone making it position against both Samsung Galaxy and Nokia Lumia. [ you can read complete review from PC advisor here]. Silently Huawei has got its new LTE chipsets as well as brought out a new platform over Android following Samsung. Huawei in fact has been pushing its low-cost CDMA phones to India for quite some time and if one has to go by the buzz, people like them; they are cheap, light, sturdy and provide nice UI. I would expect Huawei to be lot more aggressive in Indian market when LTE takes the dominant position in India.
Indian Mobile market is one of the most attractive segment for the handset vendors; almost all of them agree that ignoring 250+ million strong customer base in India would be a strategic suicide. Fortunately beside being cost-competitive, vendors hardly need any large customization to their phones unlike Chinese or Japanese market. All that the Indian consumers want are proven technology and a sturdy and nice-looking phone. As far as LTE is concerned, as I mentioned in my last post, the technology  needs another year to mature to replace the 2G for voice. So Apple, Blackberry and Nokia can afford to be slow with LTE -based product release but there is no doubt that in about two years when 4G replaces both 2G and 3G, chinese Huawei and ZTE will figure prominently in world-wide handset vendors table.
My previous posts on Nokia handset strategy:

Tuesday 19 February 2013

India one step closer to pan-India 4G adoption


Reuter reports that Indian Government has taken a decision this Monday to allow all the wireless broadband airwave holders to support voice over 4G by paying a one time fee of $306 million. This will remove the last regulatory hurdle to deploy LTE as the technology for both data and voice. Three large players, Reliance, Vodaphone and Airtel are expected to go full-steam in this year with LTE. For voice however, technology is still in the catch-up mode. Ideally, with LTE, the bearer protocol for the voice was expected to be voice over LTE. But voice over LTE still has some distance to cross before the technology can mature to substitute existing circuit-switched voice service provided by GSM. This is a case where market is moving faster than the technology.  For countries like India, who do not have large technology R&D investment in LTE or 3G wireless, market driving technology is in fact a boon. India does not need to follow a particular country (e.g. USA) or a technology, it has the freedom and latitude to follow the best of the breed. Fact is although GSMA adopted voice over LTE as the bearer protocol service for LTE technology in 2010, world's first ever commercial deployment of voice over LTE happened only in last quarter of 2012 when SK Telecom of South Korea launched the service with Ericsson and LG as the technology partner in September, 2012 [news announcement].
Operators in US and Europe have been trying with alternatives to voice over LTE as an interim solution but none of them match the spectral efficiency that VoLTE can provide. Heavyreading article provides a good summary on the alternatives that operators are trying for providing voice service over LTE. I have pasted their summary table here for those who are hard-pressed for time.
 As one can imagine, lack of clear choice impacts not only the network readiness but the handsets too. Huawei spokesperson stated last year that the aim is to bring voLTE enabled handset by 2013. Operators definitely want a single IP-based voice delivery solution, for LTE, which can simultaneously deliver voice, video and data so that it becomes credible deterrent against existing VoIP service like Skype. So there is no doubt that all the handset manufacturers would focus their resources to bring out fully voLTE capable handsets but challenge of interworking with multiple evolving technologies can be a serious hurdle. The hurdle can be somewhat reduced if the handset manufacturers work together. For a service to function smoothly, handsets from different manufacturers must agree on a single common procedure for voice call transfer, or voice/video call switch or roaming service. Some of them are part of the standard, but many are design artefacts which handset manufacturers must settle between themselves. For the first generation voLTE smartphones [from LG or ZTE] call switch quality appear to be satisfatory but power consumption appear to be on higher side [source]. Fallout of all these is, we may have to wait till the end of 2013, to see fully functional voLTE handsets from leading handset manufacturers like Samsung, Nokia or Sony-Ericsson. Indian operators have another hurdle. Indian operators have adopted LTE-TDD, as opposed to LTE-FDD that European operators adopted, following China and other Asian countries [check my previous posts]. This may mean that Indian operators may have to depend on Huawei or ZTE to bring the first set of handsets for Indian LTE voice/video consumers.Incidentally Airtel last year launched LTE multimode based Huawei smartphone, in India, that actually use 3G CS fallback alternative for voice calls [first alternative in the table]. In other words they do not support VoLTE yet.
So what does all these mean to you? If you are a technology enthusiast looking forward to buy a 4G smartphone, it means that you perhaps would like to wait till the end of the year when voLTE enabled handsets will be launched. Otherwise you are quite likely to replace your handset with another 4G handset in 2014.

Monday 21 January 2013

Towards the next personal evolution

The simple fact that this piece is posted in 2013 and you are reading this sentence tells that we both have survived 2012 and its doomsday psychosis.
Congratulations!
Now let's buckle up and prepare ourselves for the set of neuroses that 2013 has brought for you.Well that statement may not be very accurate. Fact is 2013 is just a number that identifies certain number of days that our present civilization started counting from the 1st of this January (for historical reasons) and the neuroses are our gift to ourselves to make living that period more meaningful! After all, life is all about crossing milestones, achieving targets, isn't it? Now that running behind targets, goals, ambitions, has its cost, which we keep paying, most certainly, remaining unblissfully unaware of it.
  1.  Ravi, an employee in a large IT company, is finding his office environment too political for him to survive. But he carries a large EMI so he cannot leave his job till he finds another job. But market is bad and he lives almost every moment with an unconscious fear, fear of losing job. He has taken to heavy drinking; he drinks almost every evening, six days a week. His kids complain to their mom about their Dad, his wife complains to him that he has become more inaccessible to his family. Ravi accepts that his interaction with family is lot less that what should be, but he simply cannot help. They do not know that drinking is his only escape from the constant fear that he lives with, every sleepless minute of his day.
  2.  Anusha is a bright young working girl. She was promoted to a manager last year and got a new boss a couple of months after assuming new role. For last few months, she lives under a constant agony. She is almost sure that her new boss does not like her much and wants to replace her with one of his cronies. She thinks that he is after her career and is always trying to do something to show her in bad light. Every Friday she has a meeting with him and her heart starts besting faster before she enters the meeting room. Whatever they discuss in the meeting turns up negative for her. The dejected feeling remains with her long after the meeting ends so much so that she prefers to stay in her room during the weekends. She loves her job but she gets very stressed whenever she thinks about her boss. Rarely there is a night for her that passes without a nightmare. In fact she often wakes up in the night sweating profusely.
  3. Murali is a VP in a mid-size marketing firm. Last year, he barely reached his target and this year he is not even sure if he will meet last year's target. If he cannot, he knows it would be end of his .....He refuses to think what will happen if he cannot.  In this market there are very, very few positions in the market particularly at his level and there are always too many contenders,  the younger, the more preferred. These days he hardly manages to get sound sleep. He lives with a constant fear everyday and he cannot even dare to think what he is afraid of.
All these scenarii [names are unimportant, in any case they are fictitious names], above, have one thing common, everyone of them is suffering from high neuroticism; there is a constant tension that each of them is living with. Tension, we know, is an effect of two opposing forces on the subject. A rope, that is pulled by two warring parties in a Tug-of-War game experiences a tension which in language of physics, is proportional to the non-differential components of the forces applied on it in two opposing direction [Differential component will pull the rope to one direction, likely to be winning team's direction]. But for Ravi, Anusha or Murali, or for that matter, you, where are the two opposing forces coming from? They are being generated by one's own mind. When one lives in two different realities at the same time, one inevitably feels the tension. One reality is created by one's desires, one's ambition and the other is the effect of the fear generated by one's reading of the situation and the environment one is living in.

 Quoting Dr. C. George Boeree, an eminent psychologist, "Generally, neurosis means poor ability to adapt to ones environment, an inability to change one’s life patterns, and the inability to develop a richer, more complex, more satisfying personality.

The first point to note is that there are predisposing physiological conditions, for the most part hereditary.  Most obvious is the temperament trait (or traits) referred to as neuroticism or emotional instability.  Other traits may also contribute, such as extremely high or low conscientiousness.  It may be that any inherited trait, when present in the extreme, makes the person more liable to develop neurotic problems.
The second point is that one’s culture, upbringing, education, and learning in general may prepare one to deal with the stresses of life, or not.  These factors may also serve to override any predisposing physiological conditions, or to exacerbate them.
The third point concerns the triggering stressors in people’s lives which lead to the various emotional, behavioral, and cognitive symptoms of neurosis.  These stressors can be understood as consisting of situations of uncertainly and confusion, usually involving interpersonal relationships, that overwhelm the person’s capacities, learned and/or inherited, to cope with those situations.
Basically, we deal with the world by using our previously acquired knowledge of the world, in coordination with our inherited capacities, to solve the problems presented to us as efficiently as possible.  When we are up to the task, our emotional responses are kept to within tolerable limits.  When we are not up to the task, we experience anxiety.  This anxiety may develop into other emotional responses as well, depending on the details of the problem, our inherited traits, and our learned patterns of response to problematic situations.
When we experience repeated occasions of stress and anxiety, we begin to develop patterns of behavior and cognition designed to avoid or otherwise mitigate the problem, such as vigilance, escape behaviors, and defensive thinking.  These may develop into an array of attitudes which themselves produce anxiety, anger, sadness, etc."
Interesting aspect is those who have complete faith in oneself or on the conjecture that everything in this world is happening as per a divine plan and is orchestrated by as one would call, God almighty, hardly goes through this trauma of neuroticism. There are plenty of examples where those who have overcome impossible hurdles or impossible targets against overwhelming odds demonstrated supreme faith in their abilities or God. Only those who do not fall in either category, is seen to be victim of neurosis.
Carl Jung observed many years ago, "[Contemporary man] is blind to the fact that, with all his rationality and efficiency, he is possessed by "powers" that are beyond his control. His gods and demons have not disappeared at all; they have merely got new names. They keep him on the run with restlessness, vague apprehensions, psychological complications, an insatiable need for pills, alcohol, tobacco, food – and, above all, a large array of neuroses."
So, it appears that rationality, an extraordinary gift to mankind, which is central to all the scientific and technological progress that the humankind achieved so far, inflicts equally difficult challenges to a man's (woman's) existence. Rationality helps us to comprehend the world around us but it has its limitation on its capacity to absorb information. 21st Century with all its connectedness and hyperactive information flow, continuously bombards on our senses but our limited capacity of information processing creates incomplete description of the world around us. Our emotion tries to bridge that gap by creating a belief system or a system of faith which filters out any information that is incongruent to world-view of the mind. That in turn simplifies the reality but more importantly helps us to remain consistent in our thoughts and feelings. But if that belief system gets weakened by one's rationality what we are left with is a neurotic mind, a mind that has lost all the surety of its beliefs and faith. Is there a possibility that this mind will evolve into something better, something that is more advanced from the evolutionary perspective? Is there a possibility that this neuroticism can act as enabler for one's personal evolution?
What happens when a neurotic mind suddenly becomes aware of its own neuroticism? It is quite similar to when someone, who always criticizes about others' clothes and looks, suddenly becomes aware of his/her own grotesqueness. All pretenses fall, a solemn realization sinks in, the person evolves into different emotional being. That opens up the path to freedom from one's own neuroticism.
Not quite surprisingly it is similar to what Gautam Buddha taught 2600 years ago. Buddha told people, that one must accept the reality the way it is. Buddha called it living in suchness, tathata. The world is  just the way it is, it is perfect in the way, it is. The problem is rather in the way we interpret the reality; in terms of good and bad, desirable and undesirable, long and short, left and right, right and wrong, positive and negative, always brewing tension between the two opposites.  Reality however is not separable between two opposites. Just like there is no magnetic monopole, without 'wrong' there is no meaning to 'right', without 'right' there is no meaning of 'left' and vice versa.  We must learn to be conscious of the world that is created inside our head by our senses and emotions and know both factually and emotionally that the world that we carry inside our head is not the same as we interact with our senses every moment. Reality at any moment is far too rich and too complex to comprehend with our limited information processing capacity. As that understanding comes in, one slowly becomes aware of one's own neurosis and at that very moment the mind becomes ready for the next evolution. It sees the essential nature of its own self vis-a-vis others. It sees the same energy that once exploded with big-bang around 14 billion years ago (or 14 billion light-years away), manifesting itself now (or here) as the face of one's dearest person and also as the face of one's worst enemy.  In that it finds its own zen moments, the moments of true freedom, freedom from all ignorant differentiations, freedom from all futile and senseless attempts, to separate its own existence from the reality as a whole, the very seed of one's own neurosis.