Tuesday 30 April 2013

Smartphone beyond 2013

If you are checking this blog for some time, I would guess that you are aware of tremendous growth of smartphone as a market segment and probably are curious like me about what the future holds for this nice little device that have become indispensable part of our daily existence. I would bet that there are many among us who almost wear the device 24x7, well may be I should exclude the time when we sleep. The point is remaining connected all the time has become a necessary aspect of our life so much so, many would feel extreme mental trauma at the mere thought of losing the device. For handset vendors this is a place that anyone would dream to be in.
Monthly smartphone OS market-share chart: source comScore research
Billions of customers, Trillions of opportunities to know the users and create avenues to make money. Apple showed the way to others about how to create revenue opportunities by not only selling device but from everyday use of the phone. Google and Microsoft are in the race now. At present device selling earns most revenue for Apple but eventually as the evolution of device reaches mature stage, it will be the apps and other cloud services that Apple provide that become larger revenue avenue for Apple. Google and Microsoft are preparing themselves for those days and chances are high that Google and Microsoft's revenue share will be higher than Apple's, since there will be more smartphones that will use Android [and Windows likely] than iOS. For a quick reference on relative market growth so far for smartphone OS like Android, iOS, Windows, see the latest chart from comScore.

Does this mean that future innovations in smartphones are going to to be driven by OS vendors?

To answer the question, let us look at Nokia's published mobile strategy after their OS strategy shifted to Windows OS. It says clearly that while Nokia will depend on Microsoft for OS, Nokia's R&D will focus more on Services (Cloud-aware Apps development) and Mobile Phone hardware platform to deliver an enriching experience to the users. The strategy is somewhat similar to what Samsung is following of late, though Samsung is focusing more on phone platform at present. In fact Nokia ans Samsung are telling us that the hardware platform is going to dominate the innovation space for smartphone in the near future. We will see, faster and more powerful processor [Qualcomm's 1 GHz snapdragon processor already found popularity], powerful graphics processors, sleek form factor, brighter and sharper display, flexible touch screen, sharper camera, faster data with LTE and next-generation Wi-Fi, more sensors to gather data about user's surrounding and emotional presence. Though there will not be perpetual energy source, battery life between two recharges will increase 10 times in next couple of years given that two large market segments viz automobile and smartphone/tablets are pushing the battery technology for faster innovation.
Google Glas
But real winners will be those who will combine all these components into an encompassing whole delivering an experience so rich that users will identify herself/himself with the phone. Wearable phones may be more available with the advent of Google Glass but some believe that differentiating smartphone innovations are going to be more service-oriented after the initial phase. Quoting CNET, Mark Rolston, the creative director for Frog Design, thinks that smartphones are just about out of evolutionary advances. Sure, form factors and materials might alter as manufacturers grasp for differentiating design, but in terms of innovative leaps, Rolston says, "we're at the end of gross innovation for smartphones." CNET observes, Rolston and other future thinkers who study the mobile space conclude, smartphones will become increasingly impactful in interacting with our surrounding world, but more as one smaller piece of a much large, interconnected puzzle abuzz with data transfer and information.Your activity will be captured and analyzed from second to second. Relevant information will be distilled by powerful analytics engine running on compute cloud and feed it back to your phone which will guide you in dealing with your surroundings in real-time basis. Gaming for example, definitely will be lot more richer and many of your usual chores of the day will be gamified. Gamification deals about changing a certain experience in a way that is more fun, more entertaining for the users. If you are marathon enthusiast, a typical gaming app will track your progress, provide real-time feedback, feed you about marathon events in your locality, help you to define targets and guide you progress towards them, help you to identify your competitions and show you in real-time how well or badly you are faring against them. The idea is to help you live in your personalized world as much as possible and future smartphone/tablets would be the gadgets to deliver that experience.

Further Clicks: 

Stuff Article: http://www.stuff.tv/news/phone/imho/this-is-the-smartphone-of-the-future
Concept phone: http://itechfuture.com/concept-of-a-smartphone-morephone/
CNET news article: http://www.cnet.com/8301-17918_1-57578982-85/smartphone-innovation-where-were-going-next-smartphones-unlocked/
Google glass page at Google+: https://plus.google.com/+projectglass/posts 

Friday 19 April 2013

Accelerating 4G

Months ago, I conjectured that given the growth 4G technology and slow customer adoption of 3G, India may jump to 4G sooner. While Indian operators are slowly ramping up their 4G network deployment, 4G is not likely to see strong growth before 2014. But showing all signs that 4G is gaining strength faster, Verizon reported that they are banking on 4G data growth to fuel their revenue growth in a saturated subscriber-base of US.
In its recently published report, Verizon said that almost 50% of its all present data traffic is on its 4G LTE services, covering more than 260 million Americans. Verizon also said that it now had a total of 21.6 million LTE-enabled devices on its network, a rise of 23.3% on last year.
That shows clear sign of 4G acceleration. However it does not tell us whether that growth is happening at the cost of Wi-Fi or CDMA/3G. In US, Wi-Fi is more ubiquitous compared to other developed countries. So data growth could be at the expense of CDMA/3G or it could be simply complementing Wi-Fi hotspots. However from its report, it appears that Verizon is converting its CDMA data connections to LTE. Verizon may start supporting voLTE this year. That would initiate complete switchover to 4G for its subscribers. AT&T and Sprint are not too far behind. Both have already started 4G data service and fast expanding 4G coverage in more US cities [ source: techradar].
Europe's scenario is little complex with each country at different phase of 3G/4G adoption. Telecoms.com lists plan from various networks in Europe for launching 4G service. Europe's recessive economic condiiton has slowed down 4G adoption a little. The question whether it is more profitable to continue with 3G or it makes better economic sense to transition to 4G, is going to linger with European operators this year.  A recent study from Arthur D. Little and BNP Paribas seems to warn that European operators with present inclination to keep 3G and LTE data tariff same, may not see growth in next 3 years. Now if the operators increase LTE tariff, it is bound to have a slow-down on overall adoption rate of LTE in Europe. Since Economics always has the upper hand, European operators may focus on near-term profitability and instead of committing a full-scale overhaul from 3G to 4G, they most likely will take a staggered approach.
 Japan on the other hand has traditionally been first-adopter in wireless telecom space. DoCoMo launched its 3G network in Japan when 3GPP were still debating about the 3G standard. In fact 3G proliferated lot faster in Japan compared to any other developed country. So to understand whether 4G is really being considered as replacement for 3G, we need to look at Japan. 
In a clear signal that Japan may transition to 4G sooner than anticipated, CN reports that 
 • Japan’s total mobile infrastructure (2G, 3G, 4G) market surged 78% in 2012, to $3.9 billion, owing to a strong LTE push fueled by NTT DOCOMO, KDDI, and SoftBank Mobile and
3G declined 11% in Japan in 2012

"LTE revenue in Japan soared 188% and will keep its momentum this year, driven by accelerated rollouts and the increasing willingness of service providers to shut down 3G,” notes Stéphane Téral, principal analyst for mobile infrastructure and carrier economics at Infonetics Research.

ABIresearch, another reputed research firm, projected LTE data traffic to grow by 200% this year. "4G LTE traffic is accelerating, with a growth rate of 207% in 2013 compared to 99% for 3G traffic.", it said. In India. Reliance announced yesterday that it received Govt''s permission to start testing of its LTE network including voLTE service.  And if one has to go by the local buzz, Airtel and Vodaphone are planning full voLTE launch by early next year.

So it looks like that US and Japan are going to see strong wireless data growth over LTE this year. Europe will see slow transition from 3G to 4G. China and India will most likely see comprehensive data and voice growth over LTE by early 2014.

Monday 15 April 2013

How India influences mobile handset innovation

Innovation in any Industry needs three crucial elements, buyers' support, Industry growth and competition. If buyers do not show interest in new products, innovation loses its spirit. Market growth is the necessary incentive for Industry to bring new products. Competition is the guiding force that shapes up the Innovation for the new products. 
From another perspective, Innovation takes the industry to future and future must be enticing enough so that players from present try their best to adopt innovation to move to future. Apple saw the future of it when it took up the job to innovate for a smartphone. The future where people crave to have an Apple smartphone was very enticing for Apple to invest in smartphone development back in 2003.
   Indian market at present brings certain crucial elements which are truly enticing for the handset innovators, looking at future growth.
First, Indian market brings world's second largest mobile user base. As per the recently published data, India has around 700 million active customers, more than double the US mobile user-base with a population penetration of around 6%.  The chart below from Mobithinking provides a good comparativee view of the top 5 mobile markets.
Table 1: The 100 million club: the top 10 mobile markets by number of subscriptions
Country Mobile subscriptions
in millions
Population
in millions
(source: World bank)
% of population 3G/4G subscriptn
in millions
% of popu-
lation
Sources
(subs; 3G subs)
Last update
World 5,981 6,973.7 85.8% 1,593.9 23% ITU
Informa WCIS
End 2011
Dec 2012
China 1,091.9 1,344.1 81.2% 212 15.8% China Mobile;
China Unicom;
China Telecom
Nov 2012
India Active: 699; total: 906.6 1241 73.1% 70.6 6% TRAI
Informa WCIS
September 2012
Dec 2012
United States 321.7 311.6 103.3% 256.0 81% CTIA
Informa WCIS
June 2012
Dec 2012
Indonesia 260 242.3 107.3% 47.6 19% BuddeComm
Informa WCIS
May 2012
Dec 2012
Brazil 259.3 196.7 131.8% 65.5 33.3% Anatel/Teleco
Anatel/Teleco
Oct 2012

Mobithinking also tells us that globally smartphone and tablet shipment are expected to grow between 2012 and 2016 while sells for other types of mobile devices will decrease. Broad categories (of phones) that are being used here are are smartphones, tablets [top tier] and feature phones [tier 2].  As per their collated data, there were 1.7 billion mobile phones sold in 2012, which was similar to the number sold in 2011.  Most of the analysts pegged Year over-year growth at around 1.2-1.9%, which is construed to be flat-growth. However, segment-wise growth may vary considerably.
As per Mobithinking, around 59 percent of handsets sold in 2012 were feature-phones. In other words feature-phones took the top-spot in terms of number of units sold. 
Let us now look at data for Indian market, Cyber Media Research reports in CY 2012, March 2013 release that India registered 221.6 million mobile handset shipments for CY (January-December) 2012 which is around 20.8% Y-oY growth. Their chart below shows that feature-phones sold most. So Indian market is no exception to global trend.
Smartphones sold lot less compared to feature phones but the important part is that it is the fastest growing segment, with a whopping 36% Y-o-Y growth. Smartphone sells are projected to grow at the cost of featurephone segment in next few years.


Table 2. India Mobile Handsets Market: CY 2012 versus CY 2011 (in terms of unit shipments)
Form Factor
Shipments
(CY 2011)
Shipments
(CY 2012)
Year-on-Year Growth, CY 2012 over CY 2011 (%)
Half Year-on-Half Year Growth, 2H 2012 over 1H 2012 (%)
Mobile Handsets
183.4
221.6
20.8%
16.4%
Featurephones
172.2
206.4
19.9%
11.3%
Smartphones
11.2
15.2
35.7%
75.2%
Source: CMR’s India Mobile Handsets Market Review, CY 2012, March 2013 release

 

Top  3 Mobile Handset vendors

Top 3-5 players in most Industry define the trend. However in handset market the top -5 list is not a very stable list. Table -3 is a chart from Gartner and it illustrates some interesting points. It shows that except Apple and Samsung all vendors in fact lost their market share last year. It also shows that Blackberry/RIM and Sony did not figure in top-5 list. Another interesting point to note is that three out of top-5 spots are taken by Asian vendors [Samsung and LG are Korean vendors while ZTE is Chinese].

Table 3: Top Five Mobile Phone Vendors Globally, Shipments, and Market Share Calendar Year 2012 (Units in Millions)

Vendor
2012 Unit Shipments
2012 Market Share
2011 Unit

Shipments
2011 Market Share
Year-over-Year Change
1. Samsung
406.0
23.4%
330.9
19.3%
22.7%
2. Nokia
335.6
19.3%
416.9
24.3%
-19.5%
3. Apple
135.9
7.8%
93.1
5.4%
46.0%
4. ZTE
65.0
3.7%
69.5
4.1%
-6.5%
5. LG
55.9
3.2%
88.1
5.1%
-36.5%
Others
737.5
42.6%
716.8
41.8%
2.9%
Total
1735.9
100.0%
1715.3
100.0%
1.2%
Source: IDC Worldwide Mobile Phone Tracker, January 24, 2013

  Now let's look at the Indian market. As per the Cyber Media Research, the top 3 vendors are:

Table 4. India Mobile Handsets Market: Leading Players, CY 2012 (% of unit shipments)
Player
Rank – Overall
Share – Overall
(% of unit shipments)
Rank – Featurephones segment
Share – Featurephones segment
(% of unit shipments of featurephones)
Nokia
#1
21.8%
#1
22.5%
Samsung
#2
13.7%
#2
11.5%
Micromax
#3
6.6%
#3
6.5%
Source: CMR’s India Mobile Handsets Market Review, CY 2012, March 2013 release

A curious addition to the above list is Micromax, an Indian vendor. I don't know why but they did not publish top-5 list but if they did, I suspect Karbonn, another Indian player would figure in the list. It is important to note that all the internationally well-known vendors like Apple, Sony, LG, HTC, Blackberry/RIM also operate in Indian market beside Nokia and Samsung but except Nokia, Samsung, Sony and LG, most have their participation limited in Smartphone category. As far as featurephones are concerned, Nokia traditionally had huge presence with almost 70-80% market share in India. They lost shares of the market to Samsung largely but also to Micromax, Karbonn and other small players in India.  This page provides a quite comprehensive list of Indian brands in the handset market.

Influence on handset innovations

Commenting on the results, Faisal Kawoosa, Lead Analyst, CMR Telecoms Practice said, “Although we see a huge market ‘hype’ around smartphones, the fact remains that the India Mobile
source: Business Today
Handsets market is still dominated by shipments of feature-phones. On the other hand smartphone shipments are growing fast. This indicates India is still a ‘new phone’ market, where feature-phones contribute to the bulk of shipments compared to replacements or upgrades.”
“This propensity on the part of Indian subscribers of mobile telephony services to purchase large numbers of feature-phones has paved the way for the establishment of Indian brands, which are largely focused on this segment.” Some interesting features that these phones provide but generally are not available in established brands are, support for multiple SIMs in single handset, powerful speakers and strong LED that can double up as torch in night.
One should not forget that none of the Indian vendors have manufacturing base in India. Here innovation to a large extent is about identifying the market segment, finding the right source of unbranded phones, packaging and creating a light-weight distribution network. One of the important USP of these handset vendors is cost-advantage. They provide similar set of features available in top-branded phones at almost 5 times cheaper price. Their margins are lower but they compensate that with high volume of sales. The fact that most of the Indian vendors source their phones from China, Taiwan or in Indonesia, is an indicator how thread-bare is their operational cost.

Buyer pressure, thus, has created a large innovation opportunity for low-cost feature phones and smartphones. Top vendors like Samsung and Nokia recognized the opportunity quite correctly and brought many low-cost feature-phones in the market in last two years. In other words they have decided to compete with small brands and unbranded mobile sets in India
This is a very important change in business strategy from what they follow in developed countries. They took this path because they very well know that these low-cost vendors once successful in feature-phones will eventually attack them in the higher-price smartphone segments. Unless they learn to compete at the low-cost segment, they stand to lose the entire segments.
The question is how does it influence global handset innovation. Innovation has primarily two enduring impacts: 1. it helps industry find technology alternatives that are more viable to the Industry and 2. it also pushes the overall cost of development for a product on a downward slope. 
Once the likes of Nokia and Samsung figure a way to bring down cost to remain competitive in Indian market, they will apply the learning to bring down their cost of development for higher-end products e.g. Smartphones too. First effect will be higher profit margin for higher-end products but in the long run it will bring down average cost of smartphones due to competition between themselves.
At present highest end smartphones like Blackberry Z10, Sony experia's latest model Z, Apple iPhone 5, Samsung Galaxy Note II, Nokia's most powerful Lumia model cost between Rs 34,000 - 44,000 [Blackberry Z10 costs Rs 43,000], in India. These price in absolute terms are way too high compared to US or European market. Undoubtedly this has created a space and an opportunity for innovation, for cheaper smartphones here.
Chinese manufacturers, recognizing the opportunity have formally created a consortium which will operate in the Indian market directly and help the Chinese manufacturers establish their brand-names in India. The Hindu on reports, "A consortium of Chinese mobile makers are planning a quiet entry into India with the help of a start-up, which would set up over 200 sales and service centres for nearly 50 different manufacturers. The start-up, a company called AndroidGuruz, plans to set up sales and experience zones, giving the Chinese companies a foothold into the Indian market." 
 After the Chinese consortium finds a foothold here, they will force all these players into a price-war. But I would argue that intense competition will eventually make Nokia and Samsung the winners globally since the feature-phone experience would have taught them the tricks of cost-leadership and with their larger scale of operation, they would make the last call, unless of course, Mr. Elop decides to be adventurous again!

Report Sources  for further digging

Cyber media research report [http://cmrindia.com/more-than-221-million-mobile-handsets-shipped-in-india-during-cy-2012-a-y-o-y-growth-of-20-8-nokia-retains-overall-leadership/]

IDC report [http://www.idc.com/getdoc.jsp?containerId=prUS23916413#.UWqx_6ODmSp]

Mobithinking Report [http://mobithinking.com/mobile-marketing-tools/latest-mobile-stats/a]

 Indian brands in handset market: [http://www.knowyourmobile.in/products/2315/top-10-desi-mobile-phones]

Business Today article: Top Indian handset makers changing tack to take on MNCs [http://businesstoday.intoday.in/story/top-indian-handset-makers-changing-tack-to-take-on-mncs/1/193224.html]